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Frequently Asked Questions
Payment and billing
What types of payment do you accept?
How often do you bill for Mollom Plus services? Will I have to make a payment each month?
Is there a discount if I pay yearly, rather than monthly?
I don't have a PayPal account; can I pay you with a check?
I want to use Mollom for a corporate site. Can I send Mollom a corporate purchase order and have you bill me for my Mollom Plus subscription?
I live in a country that is not supported by PayPal. How can I pay for my Mollom Plus subscription?
Your website lists the price of a monthly subscription to Mollom Plus in euros (EUR). I want to pay you with a currency other than the euro; will PayPal automatically apply the correct exchange rates?
Does the monthly fee quoted on your site include VAT or sales taxes?
How can I update or change my credit card information?
Where can I get a invoice for a past Mollom payment?
How can I cancel my Mollom subscription?
I plan to cancel my subscription; can I get a refund for a portion of this month's payment?
If my monthly payment cannot be processed with PayPal, will you block my Mollom Plus account?
Are there any signup or termination fees for your services?
Can I change my billing details after I create my account?
‹ Are tutorials for the Mollom plugins available?
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What types of payment do you accept? ›
