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Frequently Asked Questions
The Mollom service
What can Mollom currently do?
When I have problem with Mollom, what information should I provide in my service ticket?
Which content management systems are currently supported?
What is different about Mollom’s spam filter?
Why does the spam filter return "unsure"?
I use Mollom and I still get spam!
Where is my moderation queue?
What is a CAPTCHA, anyway?
I installed Mollom, but I don't always see CAPTCHAs on my site's pages. Is that normal?
Aren’t CAPTCHAs an accessibility problem?
Why should I use a CAPTCHA web service and not my own home-brew ones?
Why is Mollom a web service and not a stand-alone module?
Will Mollom be able to expand without down-time?
Err … What the heck is "client-side load-balancing"?
Why is the protocol based on XML-RPC?
Does Mollom block users?
Does Mollom support multilingual audible CAPTCHAS?
Does Mollom track user reputations?
How accurate must my CAPTCHA responses be?
How does Mollom compare with other services like Akismet or Defensio?
How long does the block on a user last?
What about API security?
What software do I need to play the Mollom's audio CAPTCHA?
Will Mollom protect my multiple domains that all point to same site?
Why doesn’t Mollom give me a precise "spaminess" or "quality" score?
Do you have a service level agreement that specifies exactly how well Mollom will perform when evaluating my site's posts for spam?
Do you have a service level agreement that specifies the availability of the Mollom network?
Does Mollom work in languages other than English?
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