Frequently asked questions

Looking for answers you couldn't find elsewhere on our site? If you would like to know more about what our service offers, what it costs, how it works or who we are then you're in the right place here.

Can I upgrade and downgrade at any time?

Yes, you can upgrade and downgrade your subscription at any time, by editing your subscription in your site manager.

However, we do not offer partial refunds when downgrading.

Changes to your subscription are only effective at the beginning of the next billing cycle.

Subscription plans

Mollom solutions

Mollom Free: Our priceless spam filtering service.
Mollom Developer: High-availability spam filtering service.
Mollom Professional: High-volume service for large corporate and enterprise clients.
Content Moderation Platform: Unified moderation interface for multiple sites, teams, and analytics.

All you need to know

Benefits: Concentrate on building and other advantages.
Features: The bells and whistles
FAQ: All the questions and answers.
Develop: All about the API & developer materials.

About us

About us: Who we are and what we do.
Contact Sales: Can't find the answer you are looking for? Get in touch with us.
Our partners: Our partners supercharge your Mollom experience.

Stay in the loop

Mollom Blog: Read about the latest happenings and improvements from Mollom.
Mollom on Twitter: Follow us and stay up to date about our latest news and developments on Twitter.
Mollom RSS Feed: Stay up to date about our latest news and developments by subscribing to our RSS.