Payment and billing

No, there are no signup fees or termination fees.

Normally, your monthly payments are processed automatically by PayPal, using your PayPal account balance and, if necessary, the backup funding mechanism you have provided to PayPal (a major credit card or bank account information). If, for some reason, a payment cannot be processed using the PayPal account linked to your subscription, you will receive a notification email. If your payment fails three times, we automatically downgrade your Mollom Plus account to Mollom Free.

No, we're sorry, but we do not provide refunds for the period of time between when you cancel and the start of the next billing cycle for your plan. Mollom Plus is a pay-as-you-go service with payments due in advance for each month's services; if you cancel your Mollom Plus account, that cancellation becomes effective at the start of the next monthly billing cycle.

Mollom Premium is an subscription plan, with a single annual payment due in advance.

Login to the Mollom.com site using your Mollom account, go to Manage sites, edit your subscription details, and follow the provided instructions to access PayPal and cancel your recurring payment to Mollom.

Your cancellation becomes effective at the start of the next billing cycle for your plan (at the start of each month, for Mollom Plus). We do not provide partial refunds if you cancel in the middle of a subscription period.

Login to the Mollom.com site using your Mollom account, go to Manage sites, and click Purchase history for an overview of your past payments. An invoice is available for each transaction.