Mollom

	Mollom Free	Mollom Plus	Mollom Premium
Features
Spam filtering
Image CAPTCHAs
Audio CAPTCHAs
Visitor reputation
Statistics
Unbranded CAPTCHAs
Usage
Typical user	Personal blog, small community website, non-profit	Corporate website, professional blog	Large community site, Fortune 5000 site
Personal use
Commercial use
Service level
Spam posts	Unlimited	Unlimited	Unlimited
Legitimate posts	Up to 100 per day	Up to 1,000 per day	Up to 10,000 per day
Correct CAPTCHAs	Up to 100 per day	Up to 1,000 per day	Up to 10,000 per day
Performance	No guarantees	High-availability with SLA	High-availability with SLA
Payment
Billing		PayPal (billed monthly)	Credit card, wire transfer (billed annually)
Price	Free!	30 EUR/month/site (Only 1 EUR a day!)	3600 EUR/year/site

What is Mollom Free?

Mollom Free is our term for our most basic spam filtering service, which we make available for free (as in "free beer") to sites with limited post volumes. It provides all the features of our Mollom Plus product, but is limited in the number of posts it will protect each day and in its access to our high-availability back-end infrastructure.

What is Mollom Plus? (Why pay?)

Mollom Plus is our subscription-only, high-availability spam filtering service. Mollom Plus not only lets you process up to 1,000 legitimate posts or 1,000 correct CAPTCHAs each day, Mollom Plus clients have access to a very robust high-availability backend infrastructure not available to our Mollom Free clients. If your site has a large daily volume of posts, or if you hate spam as much as we do and want to help support our efforts to fight spam, you should consider a Mollom Plus subscription. We only charge 1 euro a day per site! Mollom Plus subscriptions are billed on a monthly basis.

What is Mollom Premium? (Why pay more?)

Mollom Premium is our high-volume spam filtering service, targeted toward large corporate and enterprise clients. Mollom Premium provides access to the same high-availability infrastructure of Mollom Plus, but extends legitimate post and correct CAPTCHA limits to 10,000 per day, each. Mollom Premium subscriptions are billed annually, and offer payment options not available to Mollom Plus subscribers.

Who is using Mollom?

Mollom is used by leading online media and publishing companies (including Sony BMG, LinuxJournal, Adobe, Warner Brothers, Jupitermedia and FastCompany), non-profit organizations, personal blogs, community websites, and more. A number of our users have comments posted on our testimonial page.

What types of payment do you accept?

Most Mollom subscribers are billed using PayPal. Using your PayPal account, you may choose to fund your payment with your regular PayPal account balance, through a major credit card (including Visa, MasterCard, American Express, and Discover), or with a wire transfer from your checking or savings account. We do make invoices available for download for each transaction.

I want to use Mollom on a large corporate site. How else can I pay?

For many corporate clients, Mollom Premium is the best fit due to its payment flexibility. Unlike Mollom Plus, Mollom Premium accounts are billed annually, and may be paid with PayPal, PayPal-approved major credit cards, by check, or through a wire transfer. (For wire transfer information, please contact us.) We also accept checks and wire transfer payments for large Mollom Plus transactions exceeding 1000 euros.

Can I pay annually instead of monthly?

Our Mollom Premium product has an annual billing cycle. If you have multiple Mollom Plus subscriptions or wish to prepay your Mollom Plus subscriptions, we may offer additional flexibility in your terms and methods for payments in excess of 1000 euros. Please use our contact page and we can discuss the specifics about your needs.

Will I have to pay manually each month?

No, for Mollom Plus clients, we set up a recurring monthly payment. Unless you cancel your Mollom Plus subscription, we automatically bill your PayPal account each month. If you are using one of the major credit cards supported by PayPal, this will result in a monthly credit card transaction.

Does the monthly fee include VAT or sales taxes?

No, VAT or sales tax charges are not included in the monthly fees listed on our pricing page, but are billed to your PayPal account if applicable. If you are based in the European Union (EU) and do not have a VAT code, we will charge you VAT. If you are based in the EU and have a VAT code, or if you live outside the EU, you will not be charged VAT. For US customers, we do not charge a sales tax on your subscription.

Can I pay you with a currency other than the euro?

Yes, PayPal currently accepts many different forms of currency, and will automatically use the latest exchange rates to process Mollom payments in euros. You can look up the current conversion rates at Yahoo!'s Currency Converter. Since Mollom Premium accounts are billed annually, the entire term will be calculated at the currency exchange rate applicable your invoice is created.

Can I cancel my Mollom subscription?

Yes, you can cancel your subscription at any point in time. Your cancellation becomes effective at the start of the next billing cycle for your subscription. We do not offer partial refunds.

Where can I review your terms of service, your privacy policy and your SLA?

Our Terms of Service, Privacy Policy and Service Level Agreement (SLA) are available for your review. We also provide more details in our FAQ.

What if I need more?

Some people are special, we understand that. For special customers we may run dedicated Mollom servers or provide volume-based pricing that scales well beyond our typical volume limits. Furthermore, we recognize that some people might want to tailor Mollom to the specific needs of their company or products. If you want to integrate Mollom into your products, explore joint go-to-market strategies, or if you want to explore a reseller relationship, make sure to contact us. We'll do all we can to help you!

Still more questions? Check out our complete FAQ where we answer dozens of questions!